Angel's  many Successful Story # 1

Story#1: A Family of 5 who came from Oregon to Oahu during the COVID-19 pandemic overwhelmed the family and other family crisis. The head of the household is mix Hawaiian, Portuguese, and mixed Filipino. The spouse is  white. They are wonderful family who wants to come home to Oahu. A month after residing in Oahu, the family found themselves homeless living in someone else’s backyard. A good Samaritan an elderly allowed them to use her backyard because of the children. However, in some related circumstances the owner of the backyard  have a changed of heart.  Since there are minor children, and the children needed to go to school the family seek services at the homeless services. Fortunately, the case manager is the first initial point of contact when the family seek homeless services. Building rapport was crucial to build a good relationship and gain mutual trust between the case manager and the family. The tent was donated by the case manager ‘s own expense. Even thought the case manager was out from the job; she did not abandoned the family. The family refused to work with the other case manager in the same nonprofit organization. Most importantly, the family refused to go to HONU an emergency shelter in Ewa Beach, and at HONU family Shelter Nimitz Highway in Honolulu. Currently, they are residing at the temporary shelter at Kakaako awaiting to be place in a permanent housing.   

Story #2: 

Story # 3: The Homeless client's suffered severe mental health problems, substance abuse, schizophrenia diagnosis, and severe childhood trauma. However, with sympathy, patience, never give up, and passionate to help others, and the treatments employed were successful and client's "veteran" was able to go back home to North Carolina to reunite with his family.

While Angel working with the Self Help Hawaii a License Private Families, Couples and individuals therapy and Services, she went above and beyond on the call of duty. Most importantly, she found ways to deescalate the situation with client who naturally is impossible to work with.